Privacy Policy of Lumina Gardens

Lumina Gardens ("we", "our", or "us") is committed to protecting the privacy of visitors and clients using our online platform. This Privacy Policy describes how we collect, use, and share information when you visit or interact with our site, which showcases our gardening maintenance services and aims to attract new clients.

Information We Collect

We collect different types of information to provide and improve our services to you.

Personal Data

When you express interest in our services, request a quote, or contact us through our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Name (first and last)
• Email address
• Phone number
• Postal address (for service inquiries)
• Any other information you choose to provide in your communications with us.

Usage Data

We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our site is used and how we can improve its functionality.

How We Use Your Information

Lumina Gardens uses the collected data for various purposes:

• To provide and maintain our services to you.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our site and services.
• To monitor the usage of our site.
• To detect, prevent, and address technical issues.
• To respond to your inquiries and service requests, including providing quotes for garden design, lawn care, pruning, planting, seasonal clean-up, and irrigation system maintenance.
• For marketing and promotional purposes, with your consent where required by law.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), Lumina Gardens' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you (e.g., to provide gardening services you requested).
• You have given us permission to do so.
• The processing is in our legitimate interests and it is not overridden by your rights.
• To comply with the law.

Disclosure of Data

We may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our site ("Service Providers"), to provide the site on our behalf, to perform site-related services or to assist us in analyzing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Lumina Gardens is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• For Legal Requirements: Lumina Gardens may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Lumina Gardens.
  • Prevent or investigate possible wrongdoing in connection with the site.
  • Protect the personal safety of users of the site or the public.
  • Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR (If applicable)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Lumina Gardens aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Lumina Gardens relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: Lumina Gardens, 3215 Church Avenue, New York, New York, 11226, USA.